Travel agent resource center

Catch up on important news and information and access our DRS online pages for up-to-date information and US Airways policies.

News and policies

• Our new baggage policy
• Blackout dates
• Waiting list
• Inappropriate booking practices
• New low fare guarantee policy
• Prepaid ticket advice (PTA)

DRS resources

• Apollo and Amadeus
• Claim PNR
• DRS online

Frequent flyer program

• Dividend Miles
• Advanced seating
• Upgrade process

Perks

• Discounts
• Collateral

Booking 101

• Airport check-in times
• Alternate payment methods
• Booking requirements
• Child policies
• Domestic reissues & exchanges
• E-ticketing
• Ticketing policies and ticket validity

International travel

• Contact sales offices
• International travel policies
• Pricing & ticketing
• Star Alliance

News You Can Use archive

• October 2009
• August 2009
• June 2009
• April 2009
• February 2009

• Contact US

• Debit memos
• debitmemos@usairways.com

Ticketing plate inquiries
Hours: Monday - Friday, 7 AM to 4 PM MT

• SP&A@usairways.com